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JoannasLuxuryCloset Shipping and Return Policy

Shipping Policy: At JoannasLuxuryCloset, we strive to provide fast and reliable shipping. Orders are processed and shipped within 3-5 business days Delivery times vary depending on your location and the shipping method selected at checkout. Once your order is shipped, you will receive a tracking number to monitor its progress.

Return & Exchange Policy: We want you to love your purchase! If you are not completely satisfied, you can return your item within 14 days of receiving your order, as long as the item is in perfect, unworn, and unused condition with all original tags attached.

Please note the following restrictions:

• Returns and exchanges do not apply to final sale items or products marked as on sale.

• We do not accept returns or exchanges for items that have been worn, washed, or damaged.

• Customers are responsible for the return shipping costs unless the return is due to a mistake on our part.

How to Return or Exchange: To initiate a return or exchange, please contact us at joannasluxury2020@gmail.com. Our team will guide you through the process.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within three business days.

For further questions or clarifications, please don’t hesitate to reach out to us at joannasluxury2020@gmail.com.